Behavioural Science

Influencing better
outcomes

From purchase to policy, or public health to provider switching, most communications campaigns are rooted in a desire to change human behaviour.  By harnessing the most relevant and up-to-date thinking in behavioural science, we ensure meaningful behaviour change, while also carefully managing the risk of adverse effects or unexpected consequences.

To deliver behaviour change campaigns that are truly effective we have a long-standing partnership with leading behavioural science agency, Influence at Work (IAW).  This ensures our approaches are continuously updated in line with the most recent academic thinking and global best practice. Our strategy team and client leads work closely with the IAW team to embed this thinking in a way which is deliverable, creatively interesting and culturally relevant.

Beyond campaigns, we utilise behavioural thinking in our day-to-day advice to our clients.  This includes messenger strategies, messaging and message testing, experiment design and measurement.

Specialisms:
  • Increasing advocacy
  • Creating more persuasive narratives and content
  • Employee engagement and change management
  • Experience design to influence behaviour
Missing people billboard

Increasing public engagement

Every year more than 70,000 young people are reported missing. We helped the charity Missing People increase public engagement with their searches.

Find out more

People

A woman with shoulder-length hair and glasses smiles at the camera. She is wearing a light jacket over a dark top. The photo is in black and white with a plain background.
Kate Gomes
Head of Strategy